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All feedback will be checked prior to putting on the website to ensure it is suitable for publication. When leaving feedback please refrain from using full names or other personal information. Remember your feedback will be read by parents new to nursery life and the setting so please make it helpful and supportive. Thank you in advance for taking the time to share your experiences.

Dear First Steps Day Nursery:

Jaylen has been with First Steps now for over 3 years, during this time he has enjoyed making new friends, playing games, singing in the Christmas concerts and sports days to mention a few.

Jaylen joined First Steps in the Ladybirds under the care of Michelle. Michelle was a great key worker and was always approachable, easy to talk to and settled Jaylen in to his early stages at First Steps very quickly. We believe this was an enormous benefit to Jaylen which placed him on the right track to enjoy learning.

Jaylen then moved up to the Bumble Bees where Kim was his key worker. Kim again, like Michelle was very approachable, easy to talk to and knew Jaylen better than he knew himself! Kim was also extremely encouraging with Jaylen’s development and supported and encouraged what we were supporting Jaylen with at home which was always much appreciated.

Jaylen then moved to the Dragonfly’s. We can honestly say we have seen a transformation from a toddler to a little old man cut short! Dorrie and her team have been exemplary and we honestly couldn’t have wished for any one better to have been Jaylen’s key worker at this stage of development. We would both like to commend Dorrie on her professionalism, honesty and the relationship she has built with Jaylen. Jaylen will miss Dorrie immensely but we feel Dorrie has made a friend for life.

The management staff, Lisa & Janet, have also been an amazing support with not only Jaylen, but with us as parents also. Lisa & Janet have always been approachable, no matter what time of the day, and have always had Jaylen’s best interest at heart & Jaylen them also. We are truly so grateful for all their support.

Sadly though, it is time for Jaylen to move on to his next adventure! It is with a heavy heart that we must give notice of Jaylen leaving First Steps. We would like to write to confirm to you that on the 20th July 2017 will be Jaylen Shelton’s last day at First Steps Day Nursery.

Jaylen has really enjoyed his time and grown in to a very loving, caring and confident little boy in his time under your care & we will always recommend a visit or telephone call to First Steps. We want to thank ALL staff at First Steps Nursery for a wonderful 3 years, it’s been magical and we will miss you all very much.


Louise & Scott


Good afternoon Lisa,


First of all I would like to say a massive thank you to you and the staff and First Steps. Jessica has been in every room and has loved everyday she has been in, she had made so many friends and is so happy with all of you.


As of the 20th July please could I change Jessica’s hours to just Thursdays all day 8.30-5.30 only until 31st August ready for her to start school in September.


It’s is a sad time but also exciting for Jessica and her friends.


I know it’s not time yet but I already know Zoe will be coming to First Steps as seeing Jessica’s progress it’s all I could ask for in a nursery for both of my daughters.


Many thanks


Sarah Pratt