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Choosing a nursery can be a very hard decision to make. At First Steps we know that there is no better source of information other than that of a parent recommendation. So if you have been through the nursery why not take a couple of minutes to fill in the simple feedback form as this could be very helpful to perspective parents. Click on the button below to find out about other families experiences of the nursery.

feedback

We use daynurseries.co.uk for nursery users to review  our nursery, these are some of our recent reviews we have received. Thank you for sharing your views with us.

Review submitted from a Postal Card by Makhosana P (Mother of Child) on Thursday 26 October 2017. Relates to August 2017.

My daughter has been going to First Steps Day Nursery since the beginning of April when I went back to work. At first, I was worried because I had never left her with anyone before. My fears soon disappeared because the staff were lovely and she soon settled. I felt confident because the staff were mature and very professional. I also love the set up of the nursery, the gardens and surroundings. They keep the children busy with lots of activities and walks. I am truly blessed to have found such a good nursery and best of all my daughter loves it and has formed some great relationships with the staff. Keep up the good work.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating:

4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Review submitted from a Website Submission by Anna R (Mother of Child) on Tuesday 26 September 2017. Relates to September 2017.

I have one child at First Steps and one who has just left for reception year. Both love the nursery and staff and have made lots of friends there. We chose First Steps after it was highly recommended by a number of our friends and have not been disappointed. The outside space is especially good and we also love that our two and a half-year-old goes for regular walks around the village, which he really enjoys.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating:

4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Review submitted from a Website Submission by Lisa C (Mother of Child) on Wednesday 20 September 2017. Relates to September 2017.

Both our sons were at First Steps Nursery from babies through to leaving for school, meaning we’ve had a relationship with the lovely staff there for the last seven years. The nursery has been supportive throughout, catering to our youngest son’s speech delay and engaging with external professionals where necessary. We always felt confident that our children were well looked after and most importantly were very happy in the setting. There was a lot of feedback during each development stage and we like to look back on all the photographs and saved little comments that were recorded over the years.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating:

4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have had the pleasure of sending both my children to First Steps, one has now moved on to school. I wouldn’t hesitate to recommend the manageress and the team at First Steps, they provide a fun, caring and engaging environment for children in their care. The location is great and I love the fact that the children spend a large amount of time outside and going on walks. As a parent, I have never had any doubts about the care being provided to my children, they have both certainly never had any complaints!

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating:

4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

By far the best nursery in the area! My Daughter spent over two and a half years coming here before starting school. The staff were so friendly and helpful and their interaction with the children was wonderful. They really helped my daughter to get ready for starting school. We really miss this place.

How likely would you be to recommend First Steps Day Nursery? Extremely Likely

Average Rating:

5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

 

We are a very proud team of practitioners. We would like to share the following letter that has been forwarded to our management team

Dear First Steps Day Nursery:

Jaylen has been with First Steps now for over 3 years, during this time he has enjoyed making new friends, playing games, singing in the Christmas concerts and sports days to mention a few.

Jaylen joined First Steps in the Ladybirds under the care of Michelle. Michelle was a great key worker and was always approachable, easy to talk to and settled Jaylen in to his early stages at First Steps very quickly. We believe this was an enormous benefit to Jaylen which placed him on the right track to enjoy learning.

Jaylen then moved up to the Bumble Bees where Kim was his key worker. Kim again, like Michelle was very approachable, easy to talk to and knew Jaylen better than he knew himself! Kim was also extremely encouraging with Jaylen’s development and supported and encouraged what we were supporting Jaylen with at home which was always much appreciated.

Jaylen then moved to the Dragonfly’s. We can honestly say we have seen a transformation from a toddler to a little old man cut short! Dorrie and her team have been exemplary and we honestly couldn’t have wished for any one better to have been Jaylen’s key worker at this stage of development. We would both like to commend Dorrie on her professionalism, honesty and the relationship she has built with Jaylen. Jaylen will miss Dorrie immensely but we feel Dorrie has made a friend for life.

The management staff, Lisa & Janet, have also been an amazing support with not only Jaylen, but with us as parents also. Lisa & Janet have always been approachable, no matter what time of the day, and have always had Jaylen’s best interest at heart & Jaylen them also. We are truly so grateful for all their support.

Sadly though, it is time for Jaylen to move on to his next adventure! It is with a heavy heart that we must give notice of Jaylen leaving First Steps. We would like to write to confirm to you that on the 20th July 2017 will be Jaylen Shelton’s last day at First Steps Day Nursery.

Jaylen has really enjoyed his time and grown in to a very loving, caring and confident little boy in his time under your care & we will always recommend a visit or telephone call to First Steps. We want to thank ALL staff at First Steps Nursery for a wonderful 3 years, it’s been magical and we will miss you all very much.

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